About UTSA Teaching and Learning Services

Faculty Focused

We know teaching is a profoundly personal experience. You put yourself into each lesson and take deep satisfaction from your students’ successes. That’s why we work to find a wide variety of best practices, time saving strategies, and assessment methods that meet faculty goals and student needs. Whether you’re a seasoned veteran looking to update a course or a freshly hired faculty member just starting your career, UTSA Teaching and Learning Services supports you in every stage of your teaching career.

Student Centered

We love students. Each student comes to UTSA with a different dream and a distinct journey, and faculty play an enormous role in their lives.  Whether it’s opening doors or minds, your time with students will have a lasting impact. From using technology and gamification to engage learners to providing resources on student mental health, TLS has resources and workshops to help.

Experienced Educators

Every member of our team is actively engaged in the college classroom, so we know the challenges faculty face. That’s why we encourage faculty to get in the conversation and learn from and support one another. Whether you’re attending a workshop, sharing a resource or teaching tip, or becoming a workshop presenter, we want all UTSA faculty to share their expertise and experience.


Meet the TLS Team

You can find UTSA Teaching and Learning Services on the 2nd Floor of the Multidisciplinary Studies Building (MS) at the UTSA Main Campus.

You can reach any of our staff at tls@utsa.edu or contact us directly.


Dr. Shelley Howell
Interim Associate Vice Provost
Location: MS 2.02.05
(210) 458-6778

As teaching and learning consultant for Teaching and Learning Services, Shelley provides expert consultation related to pedagogy, classroom management, learning paradigms, and course assessment to UTSA faculty. She has more than 25 years of experience working with faculty from a variety of academic disciplines and settings. Her experience includes developing faculty orientation, redesigning courses, exploring diversity and inclusion, creating engaging classrooms, and implementing academic policy. Her teaching experience includes everything from welcoming traditional freshman in college success courses to mentoring doctoral students through the dissertation process.

Shelley has firsthand experience juggling the challenges of school and family life and learning the ropes as a transfer student. She is also proud to be First Gen! Shelley has an Associate of Arts from State Fair Community College in Missouri, a BS degree from Southern Illinois University, a Master of Education in adult education from University of Oklahoma, and a doctorate in higher education administration from Oklahoma State University.


Rocio Chavez
Senior Instructional Designer
Location: MS 2.02.03
(210) 458-5983

As senior instructional designer for Teaching and Learning Services (TLS), Rocio serves as Project Manager, leading department staff in the design, development and delivery of online modules in support of faculty training and development programs.  Additionally, she manages TLS communications, the TLS website, and automates TLS services and processes. She has more than 10 years of higher education experience as an adjunct faculty member, project manager, and now, as a senior instructional designer.

In addition to her higher education experience, Rocio has worked in employee relations, recruitment and retention, corporate training, marketing, and management in the medical, educational, and non-profit sectors.

Rocio earned her BA and MSHP in Human Resources from Texas State University.