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Blackboard Learn is UTSA’s Learning Management system. It allows you to post your course materials online, engage students, assess outcomes, and promote collaboration. Here are some resources to help.

NOTE: We recommend you use Firefox or Chrome, and have the latest flash player installed for best results.

Faculty Resources:
Questions?
  • 24/7 BLACKBOARD SUPPORT

    • Phone: 210-458-4520 and press option 1 
    • Email: utsa@edusupportcenter.com (for faster service, please use your UTSA email account)
    • Blackboard Virtual Consultation – Schedule a virtual appointment with a Blackboard Support Specialist for a 30-minute consultation for a time that is convenient for you.
    • Blackboard Self Help Portal– Through the portal you can find Blackboard knowledge-based articles, create your own ticket via the Create Case option or live chat with a Blackboard representative.
    • Escalated tickets will be handled Monday-Friday, 8 a.m. to 5 p.m., excluding holidays. 

    To attend live trainings, visit the Faculty Events page for upcoming sessions.

  • Online Teaching & Learning – Academic Innovation
    academicinnovation@utsa.edu – 210-458-4520
  • Technology Support – University Technology Solutions
    techcafe@utsa.edu – 210-458-5555
Related UTSA Services & Resources: